User Guide
Overview
Welcome to ZyloPOS — an all-in-one ordering, POS, kitchen, and operations platform for F&B outlet...
Contents
Getting started Roles Sign-in and layout Before you open Menu Tables POS Orders Kitchen display G...
1. Getting started
Recommended devices Job Suggestion Cashier POS Tablet or touch terminal (landscape) Kitchen Kitch...
2. Roles
Menus depend on role. Common roles: Role Responsibility Owner Full control and subscription Manag...
3. Sign-in and layout
Switch language on the login page; show or hide the password Sidebar lists modules; top bar switc...
4. Before you open
Typically completed by owner or manager: Company and outlet display details Tax and service charg...
5. Menu
Create categories, then items under each category Maintain names and prices; mark sold out or del...
6. Tables
Organise tables by zone (for example hall or outdoor) Create one table or many at once Each table...
7. POS
Choose dine-in or takeaway; select a table for dine-in Add items (and modifiers when prompted) Re...
8. Orders
Filter by status and browse with pagination Review line items, amounts, and payments Advance stat...
9. Kitchen display
Sign in on the kitchen device New tickets appear automatically; long waits are highlighted Mark c...
10. Guest QR ordering
Guests scan the table QR → browse and order → confirm the cart and submit. Some outlets also allo...
11. Cleaning
Typical statuses: Available, Dirty, and Cleaning. Update promptly after guests leave so the next ...
12. Promotions
Administrators can configure: Scope (all items or a category) Days and time windows Discount perc...
13. Stamp cards
After payment, cashiers may add or check stamps by phone number Guests redeem a reward after coll...
14. Reports
Review sales summaries, popular items, and time-of-day patterns by date and outlet. Treat reports...
15. Inventory
Track quantities and alerts. If recipes are configured, sales may reduce stock. Whether stock can...
16. Staff and settings
Staff: create users, assign roles, deactivate leavers Settings: company profile, tax, service cha...
17. Subscription
Owners can view plan status under settings and follow on-screen guidance for upgrades or renewals...
18. FAQ
Cannot sign in — Check credentials and login address, or ask your store admin. Missing feature — ...
Open / close tips
Open: Network OK; POS and kitchen signed in; sold-out items and promotions checked. Close: No stu...