18. FAQ

Cannot sign in — Check credentials and login address, or ask your store admin.

Missing feature — Usually a role limit or an unenabled module.

No automatic discount — Outside the schedule, disabled rule, or items out of scope.

Stamp card not found — Confirm phone number and outlet.

Kitchen has no tickets — Confirm the order exists, then check the kitchen device network.

QR menu issue — Confirm the correct table code and that items are available.

Need support — Use in-app Help, or open a support ticket. Do not include passwords or unnecessary personal data.